Privacy Policy

Introduction

NexHiro (“we,” “our,” or “us”) provides AI-powered recruiting agents that source, qualify, and engage candidates. This Privacy Policy describes how we collect, use, and protect information when you use our website and platform. We are based in Riyadh, Saudi Arabia.

Scope

This policy applies to:

• Our public website and landing pages
• The NexHiro recruiting platform and dashboard (when you sign in)
• Any candidate or contact data processed through our services

Information We Collect

Depending on how you use our services, we may collect:

• Account and profile data (e.g. name, email) when you sign in via our identity provider (OIDC)
• LinkedIn account linkage and related data when you connect LinkedIn for recruiting features
• Candidate and contact data you add or that our agents source (e.g. names, profiles, resumes, contact details)
• Usage data and product analytics (e.g. feature use, page views) to improve our product
• Support and communication records when you contact us

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our AI recruiting agents and platform
• Authenticate you and manage your account and settings
• Run sourcing, scoring, and outreach workflows you configure
• Analyze product usage to improve performance and experience
• Comply with legal obligations and protect our rights

Analytics

We use analytics (e.g. PostHog) to understand how the product is used. We use identified-only profiles where applicable and capture page views and product events to improve our service.

Data Retention

We retain your account and usage data for as long as your account is active and as needed to provide the service. Candidate and recruiting data is retained according to your use of the platform and our backend retention policies. You may request deletion of your data by contacting us.

Security

We use industry-standard measures to protect your data, including secure authentication, encryption in transit, and access controls. We do not sell your personal information.

Your Rights

Depending on your location, you may have the right to:

• Access or receive a copy of the personal data we hold about you
• Correct or update your personal data
• Request deletion of your data or object to certain processing

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

For privacy-related questions or requests, contact us at [email protected]. We are located in Riyadh, Saudi Arabia.