Privacy Policy

NexHiro (“we,” “our,” or “us”) provides AI-powered recruiting agents that source, qualify, and engage candidates. This Privacy Policy describes how we collect, use, and protect information when you use our website and platform. We are based in Riyadh, Saudi Arabia.

This policy applies to:

• Our public website and landing pages
• The NexHiro recruiting platform and dashboard (when you sign in)
• Any candidate or contact data processed through our services

Depending on how you use our services, we may collect:

• Account and profile data (e.g. name, email) when you sign in via our identity provider (OIDC)
• LinkedIn account linkage and related data when you connect LinkedIn for recruiting features
• Candidate and contact data you add or that our agents source (e.g. names, profiles, resumes, contact details)
• Usage data and product analytics (e.g. feature use, page views) to improve our product
• Support and communication records when you contact us

When you connect LinkedIn through the linknexhiro Chrome extension and approve the request in its consent window, the extension reads your LinkedIn authentication cookies together with your browser user agent.

• Cookies are read only after you approve each request in the consent window
• The extension never reads cookies for any other website, records your browsing activity, or injects code into pages you visit
• No session data is stored on your device — only a local log of connection events (site, outcome, timestamp) that you can view and clear from the extension popup

Your LinkedIn session is sent from the extension directly to NexHiro's servers over HTTPS. NexHiro passes it to our messaging provider, which performs LinkedIn actions on your behalf: sending connection invitations and messages, and reading the replies you receive. We do not sell your data, use it for advertising, or share it with anyone beyond the provider described above.

We use the information we collect to:

• Provide, operate, and improve our AI recruiting agents and platform
• Authenticate you and manage your account and settings
• Run sourcing, scoring, and outreach workflows you configure
• Analyze product usage to improve performance and experience
• Comply with legal obligations and protect our rights

We use analytics (e.g. PostHog) to understand how the product is used. We use identified-only profiles where applicable and capture page views and product events to improve our service.

We retain your account and usage data for as long as your account is active and as needed to provide the service. Candidate and recruiting data is retained according to your use of the platform and our backend retention policies. You may request deletion of your data by contacting us.

Your stored LinkedIn session expires automatically 30 days after it was last refreshed. Disconnecting LinkedIn from NexHiro's settings deletes the stored session immediately and removes the connected account from our messaging provider. Removing the extension from Chrome stops any further access to your cookies.

We use industry-standard measures to protect your data, including secure authentication, encryption in transit, and access controls. We do not sell your personal information.

Depending on your location, you may have the right to:

• Access or receive a copy of the personal data we hold about you
• Correct or update your personal data
• Request deletion of your data or object to certain processing

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.